FAQ

Questions and facts

Straight answers about how eAIsy works, what it costs and how your data is protected.

The basics

What is an AI agent?

Software with one clear job, such as answering an enquiry or drafting a quote. It does the work and hands it to you to approve.

I don't know anything about AI. Is that a problem?

Not at all. That's who we're for. We set everything up, explain it in plain English and look after it.

What is Overcheck?

A panel of expert reviewer agents that check every draft for facts, tone and your rules before it reaches you.

Will the agents reply to my customers on their own?

Only if you want them to. Everything comes to you to approve first. Later you can let routine messages, like payment reminders, send automatically.

What do I still need to do?

Make the decisions, approve drafts (about 10 to 15 minutes a day) and handle money, complaints and anything legal. See what stays with you.

Security and data

Is my customers' data safe?

Yes. Multi-factor login, encryption, a firewall, daily backups, European hosting under UK GDPR and a data processing agreement as standard. See how it works.

Do you see my passwords?

No. You sign in to your own accounts yourself, and you can remove our access at any time.

Is my data used to train AI?

We set up AI accounts on business terms that don't use your data for training.

Where is my data stored?

On our secure server in Europe, in an office and database kept separate from every other client.

Costs and contracts

How much does it cost?

From £49 a month plus a one-off setup fee. See pricing.

Will I need any other subscriptions?

Usually an AI account (about £20 a month) and, depending on your plan, a social scheduling tool or email marketing. Most businesses pay about £20 to £50 a month extra. Your proposal lists exactly what you need.

Is there a minimum term?

Six months, then it rolls monthly.

What if I want to stop?

Give a month's notice after the minimum term. We export your records and switch your office off.

Getting started

How long does setup take?

Usually two to three weeks from sign-up to going live.

Do I need special equipment?

No. Your office works in any browser on your PC or phone.

Can you work with my existing tools?

We connect to Google, Microsoft, common accounting and booking tools and your website. If something isn't supported, we'll tell you before you sign up.

The facts

Where UK small businesses are with AI

21%

of UK small businesses use AI regularly; only 6% have built it into daily work

Enterprise Nation, 2026

71%

of businesses haven't found a clear use for AI yet

UK Government AI adoption research

46%

of small business owners don't trust AI tools enough to act

Enterprise Nation and Visa Foundation, 2026

Ready to see what your office would look like?

Take the free AI check. You'll see your time savings straight away, and your full tailored proposal arrives within the hour.

Take the free AI checkSign up