Every agent is trained for your business.
An off-the-shelf AI tool knows nothing about you. Each eAIsy agent is given a skill pack written for your business, and setting these up is part of the service.
Six parts of every agent's skill pack
Job description
One clear job, such as "reply to new kitchen enquiries within 10 minutes".
Your knowledge
Price lists, FAQs, service areas, opening hours, policies and templates.
Your voice
Examples of emails you like, words you use and words you never use.
Tools and permissions
Exactly what it can read and do. For example: read the inbox, draft replies, read the price list.
Rules and limits
What it must never do, such as offering discounts over 5% or promising dates.
Checks
Which Overcheck reviewers sign off its work: facts, tone, rules.
What a finished skill looks like
From your know-how to a working agent
Discover
From your AI check and design call, we list every job your office will do.
Gather
You share price lists, examples and documents. We read your website too.
Write the skills
We write each agent's skill pack: knowledge, voice, permissions and rules.
Test on real examples
We run your agents on past enquiries and quotes and compare with what you actually sent.
Go live with approvals
Everything comes to you first while the agents prove themselves.
Improve every month
Your edits and new prices are added to the skills. New skills can be added as you grow.
Ready-made skills, tailored to you
We start from a proven library and rewrite each skill around your business. Here is what each one does, and how much of your time it needs. Need something not on the list? We can build it.
Front office
Customers and moneyEnquiry replies
All plansReads every new email, web form and message, works out what the customer wants and drafts a reply in your voice within minutes, with your availability and next steps. Urgent ones are flagged to your phone.
Quote writing
All plansTurns an enquiry or your site notes into a full written quote using your price list, with the sums checked by Overcheck. Unopened quotes get a polite follow-up after 3 days.
Bookings and reminders
Office and upOffers times from your calendar, books the appointment, sends a confirmation and a reminder the day before, and handles reschedules.
Payment chasing
All plansWatches your invoices and sends friendly reminders at 3, 10 and 21 days overdue, getting firmer each time. Tells you when someone pays or needs a phone call.
Review requests
Office and upAsks happy customers for a Google review at the right moment, and drafts replies to every new review, good or bad.
Customer welcomes
Office and upSends a welcome, a "how did it go?" check-in after each job and a reminder when it's time for a service or repeat order.
Growth
Bringing new work inSocial media month
Office PlusPlans and writes a whole month of posts from your photos, jobs and news, with captions, hashtags and the best time to post. Approve the month and it is scheduled automatically across Facebook, Instagram and LinkedIn.
Newsletter
Office and upWrites your monthly email from what's happened in the business: finished jobs, tips and offers. Sends to your list once you approve and reports who opened it.
Lead follow-up
Office and upSpots enquiries and quotes that went quiet and sends a timely, personal follow-up so no lead is forgotten.
Prospect research
Office PlusBuilds a weekly list of local businesses or contacts who are likely to need you, with a reason why and a suggested first message.
Partner outreach
Office PlusFinds and approaches referral partners such as builders, estate agents or suppliers, and keeps the conversation going.
Tender spotting
Office PlusChecks public tender sites for contracts that match your work and drafts the first answers for any you want to bid on.
Digital
Your online presenceWebsite updates
Office PlusAdds new projects, photos, prices and pages to your website, and keeps opening times and offers up to date.
SEO and Google profile
Office and upWrites pages and posts aimed at what local customers search for, keeps your Google Business Profile fresh with posts and photos, and reports your rankings monthly.
Video scripts
Office PlusTurns your jobs and tips into short video scripts and shot lists for reels, ready for you to film on your phone.
Brochures and guides
Office PlusCreates price guides, brochures and presentations in your brand, ready to send or print.
Site monitor
All plansChecks your website every day for broken links, errors and slow pages, and fixes or reports them before customers notice.
Strategy
Thinking aheadIndustry research
Office and upA weekly brief on news, price changes and trends in your industry, with sources, in your Morning Briefing.
Competitor watch
Office PlusKeeps an eye on local competitors' prices, offers, reviews and new services, and flags anything you should respond to.
Pricing reviews
Office PlusCompares your prices with the market and your costs, and suggests where you could charge more or win more work.
Policies and compliance
Office and upKeeps your terms, privacy notice and policies up to date and reminds you of renewals such as insurance and certificates.
Document library
All plansKeeps your templates, price lists and key documents in one place and up to date, so every agent uses the latest version.
Ready to see what your office would look like?
Take the free AI check. You'll see your time savings straight away, and your full tailored proposal arrives within the hour.